Disclaimer: We do not recommend installing drivers from third party websites. If you are not comfortable installing or updating your drivers, please call our support team and we will happily assist you.
Common Issues when updating your video drivers may be necessary:
- Choppy playback in the Library.
- Video plays in fast or slow motion.
- Video does not play in Hudl Video Editor when previewing clips from a DV camera.
- In the review stage of Mercury, the clips do not play back correctly. They might appear choppy, or in slow/fast motion. If you get a source URI error, check out this tutorial.
Check Display Drivers
- Click the Start menu and type Device Manager.
- Select Device Manager and open Display Adapters
- You will see a list of the drivers that are installed on your computer. Typically, if you do not have a special video card installed only one driver will be listed. Right-click on it and go to Properties.
- Open the Driver tab.
- The Driver Date indicating when the driver was released will be listed. Drivers are often updated, so if the driver appears outdated, it needs updated.
- Click Update Driver to see if the computer can automatically find a driver to install.
If the computer does not automatically update the driver, follow these links to manually install an updated driver.
- Intel Driver: click here.
- NVIDIA Driver: click here.
- GEFORCE Driver: click here.
- AMD (Radeon): click here. (Under option 1, click Display Drivers)
Once installed, reboot your computer to see the changes take affect.