The football season is upon us and our support crew is ready to help you have your best season yet! We’re offering extended hours, including weekends, starting August 18 for our Silver and Gold partners. As always, Platinum will have 24/7 support.
Here are the extended season support hours for our Silver and Gold partners:
- Monday - Friday: 7:00 a.m. - 7:00 p.m. CT
- Saturday: 8 a.m. - 5 p.m. CT
- Sunday: 10 a.m. - 4 p.m. CT
How to Get Ahold of Us
Hudl Support Phone Line
We have 24 coach support specialists who want to make sure you’re getting the most out of your video. If you want to talk to someone who is equal parts tech nerd and sports fanatic, give us a call at 402.817.0060. We’re currently averaging hold times under a minute.
The newest support channel we’ve added, Live Chat, let’s you instant message with a member of the support team during our business hours. It’s easy, log in to Hudl.com and if you see the Chat with Hudl Support button in the bottom right corner of your screen, a Hudl Support Team member is available for chat. Just click the button to get started.
If you have a quick question about a feature or how to do something in Hudl, Live Chat may be your best bet. Our goal with Live Chat is to get your question answered as quickly as possible—including sending you links to tutorials or blog posts that you may have not known exist.
Hudl Support is now on Twitter! Mention @HudlSupport or @Hudl in a tweet and we’ll answer your support question via the wonderful world of social media. We’ll also use our @HudlSupport and @Hudl feeds to keep you updated with anything happening on Hudl.com, including new features. Don’t have a Twitter account? Post a question on our Facebook page.
Our goal is to get your question answered in one reply. Get ready for a thorough response that will come within the hour. That’s right, no dilly-dallying here. You may not even get a game of Kan Jam in before you get a response from Hudl Support. Email us at firstname.lastname@example.org